Terms of Use

1. What we provide

Jevrat is software delivered over the internet for running a jewellery business: stock records, a billing counter, pricing from daily metal rates, karigar job work, savings schemes, customer records, invoicing and reports.

We provide the software. You provide the business judgement. We do not value your stock, set your prices, decide your making charges, or advise you on tax.

2. Your account and your staff

• You are responsible for who you give access to, and for what they do with it.
• Each person must have their own account. Sharing one login between staff defeats every record we keep of who did what, and you lose the ability to prove anything.
• Tell us promptly if you believe an account has been compromised, and we will help you shut it.
• You must give accurate business details, including your GSTIN where you are registered, because they print on documents that have legal weight.

3. Subscriptions, payment and renewal

Plans are sold by the month or by the year and are sized by the number of showrooms and staff accounts. The price of your plan, and what it includes, is shown before you subscribe and on your receipts.

Prices are exclusive of GST. Goods and Services Tax is added at the rate applicable at the time of the charge.

Subscriptions renew automatically at the end of each period unless you cancel before it ends. We will tell you before a renewal is charged.

If a payment fails we will retry it and tell you. If it keeps failing, access is suspended — your records are not deleted, and paying restores access.

4. Your data belongs to you

Everything you put into Jevrat — your stock, your customers, your invoices, your ledgers — is yours. We do not sell it, we do not share it with other customers, and we do not use it to train anything.

One business's records are isolated from another's in the database itself, not merely by the application. We access your records only to run the service, to fix a fault, or when you ask us to help — and any such access is recorded on your own audit trail.

You can ask for a copy of your data at any time while your subscription is active, and for a reasonable period afterwards.

5. What you must not do

• Resell or sublicense Jevrat, or provide it as a service to another business, without our written agreement.
• Attempt to access another business's records, or to defeat the isolation between businesses.
• Copy, decompile or reverse-engineer the software.
• Use the service to break the law — including tax law, the rules on hallmarking, or the rules on cash transactions.
• Load content you have no right to load, or anything unlawful.

6. Availability and support

We aim to keep the service available at all times and we monitor it continuously, but no internet service is perfect. Planned maintenance will be announced in advance wherever we can.

Support is provided in the app and by email during business hours. We have not yet committed to a contractual response time; when we do, it will appear here.

7. Compliance is yours

The software helps you meet obligations under GST, e-invoicing, HUID hallmarking and record-keeping rules. It computes tax from the details you enter, files e-invoices with the government portal where you ask it to, and keeps the records those rules expect.

It cannot make you compliant on its own. The figures you enter, the rates you publish, the returns you file and the declarations you make remain yours. We are not your accountant or your auditor.

8. Ending the agreement

You may cancel at any time; cancellation takes effect at the end of the period you have paid for. See the Refund and Cancellation Policy for what that means for money already paid.

We may suspend or end your access if payment fails and stays unresolved, if the service is being used unlawfully, or if use threatens the security or stability of the service for others. Except where the law or an immediate security risk prevents it, we will warn you first and give you a chance to put it right.

After the agreement ends we keep your records for 90 days so you can still ask for a copy, then delete them. Tell us sooner and we will delete them sooner.

9. Liability

We are liable to you for direct losses we cause, up to the total amount you paid us in the twelve months before the event. We are not liable for indirect or consequential losses, for lost profit, or for losses arising from figures you entered incorrectly.

Nothing here limits liability that cannot be limited by law, including for fraud.

10. Changes to these terms

We may update these terms as the product changes. If a change materially affects you we will tell you before it takes effect, and you may cancel if you do not accept it. The date at the top of this page always shows when the wording last changed.

11. Law and disputes

This agreement is governed by the law of India, and the courts of Mumbai have exclusive jurisdiction.

Before going to court, talk to us. Most problems are a misunderstanding and are fixed in a phone call.

12. Contact

Techavtar, Mumbai, India. Email techavtar.official@gmail.com.